Shipping & returns
Printing
Every shirt and hat is made when you order it, by our print partner Printful. Printing or embroidery usually takes 2 to 5 business days.
Shipping
Shipping is free to US addresses. We don't ship outside the US yet. Delivery takes 3 to 8 business days after printing, and you get an email with a tracking link when your order ships.
Returns & exchanges
Because each item is made for you, we can't take returns for a change of mind or the wrong size, so check the size chart before you order.
If your order arrives damaged, misprinted or isn't what you ordered, email us within 30 days of delivery with your order email and a photo. We'll send a replacement or refund you in full.
Lost packages
If tracking hasn't moved for 10 business days, or it says delivered and you don't have it, email us and we'll sort it out with the carrier.
Email andrew@releasewave.com with any order question.